Terms of Sales
Butterfly-eshop.be is the property of TRENDY TEX, a company whose head office is located at 13 avenue Marie-Jeanne, 1640 Rhodes St-Genèse, Belgium. The company is registered under company number 0887 747 661.
These general conditions of sale establish the legal framework applied to the use of butterfly-eshop.
Please read them carefully :)
Personal data
Butterfly is in accordance with the Privacy Law of the Law of July 30, 2018 relating to the protection of privacy with regard to the use of personal data, as amended by the Law of December 11, 1998 as well as the provisions against -spam referred to in Book XII of the Belgian Code on the Economic Law concerning the law of the electronic economy.
Butterfly is also in accordance with European Regulation 2016/679 of April 27, 2016 on the protection of personal data (hereinafter referred to as “GDPR”).
- Any customer who has placed at least one order is automatically registered and free of charge in our customer file.
Butterfly ensures that your data will remain confidential and will never be transmitted.
By using our site, Butterfly is responsible for your personal data as declared by the Commission for the Protection of Privacy with regard to the use of personal data.
The site does not use cookies.
The data is only collected in order to provide the service correctly.
For practical information such as keeping you informed of the delivery of your package, responding to your messages, but also in order to be able to provide you with promotions, or targeted information with your permission.
You are not obliged to provide us with your personal data, but you must understand that certain services would be impossible for us to provide if you refused. You also have the right to request correction or deletion of your personal data.
Our items
We try to be as precise as possible in the description of our products. We make every effort to ensure that product descriptions and prices are correct. However, we cannot guarantee that any description is completely accurate, complete, reliable or error-free. Product images on our site are for illustrative purposes only. Although we attempt to present colors as accurately as possible, we cannot guarantee that your computer monitors will reflect the actual color of the products.
If an error has occurred and we are unable to contact you within 48 hours, the incorrect product will be removed from your order and you will be refunded. The rest of your order will remain unchanged and we ensure its proper preparation and delivery.
Shipping Policy
Deadlines and prices are all mentioned here .
Return policy
Butterfly offers the possibility of returning orders. Returned items must comply with our returns conditions. Please read our returns policy.
Our guarantees
In accordance with the law, you have a 2-year legal guarantee but Butterfly also provides meticulous after-sales service. You can find all the details of this point by clicking here.
Please do not hesitate to contact us if there is a problem with your item or order.